Privacy Policy

Thank you for visiting https://www.CAFEHelp.org/, a website developed and maintained by Community Assistance Friends Enterprise (“CAFE”).

Community Assistance Friends Enterprise is committed to protecting the privacy of your personal information. This privacy policy tells you how CAFE uses personal information collected at this site or that you provide directly to CAFE through our intake form, emails, mail, phone, video conference, or other means. Please read this privacy policy before using the site or submitting any personal information.

To reflect the changing nature of Community Assistance Friends Enterprise’s operations, this policy may be changed at any time. If we make any material changes, we will post notification of change to this policy on our website. The latest privacy policy will appear here.

What Information does Community Assistance Friends Enterprise collect and store?

Community Assistance Friends Enterprise strives to adhere to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our website. One of the basic principles CAFE follows is minimizing the amount of information we collect. CAFE asks only for the information we need to provide the services you have requested. As a result, what information CAFE collects and stores depends almost entirely on how you choose to make use of our website and our services. Read further to find out more…

Personal Information and Uses

Community Assistance Friends Enterprise collects and stores information that you enter into this website or provide to us via other means. For example, if you make a donation, submit an application for legal services, or send an email inquiry, CAFE collects and stores some or all of the information that you provide, such as: name, address, phone number, email address, and message contents of emails.

Community Assistance Friends Enterprise offers you a wide variety of programs and opportunities for direct participation in receiving services, volunteer opportunities, and for providing support (financial or otherwise). The personal information you provide is used by CAFE to process those requests, to answer questions and provide consultations, to send donation solicitations and confirmations, to sign up individuals and groups for events and programs, and to respond to general inquiries.

Community Assistance Friends Enterprise may share your name and contact information with other nonprofit organizations and/or government agencies in order to provide clinics, events or training that you sign up to attend. Additionally, we may share participant names with organizations where events or training sessions occur for building access and security.

For individual consultations, Community Assistance Friends Enterprise may share your name, contact information, and legal issues with volunteer attorneys and other volunteer professionals (including law students) and you may need to sign a limited engagement form.

In addition, Community Assistance Friends Enterprise may provide your subsequent comments or feedback on the services rendered to the volunteers to use to improve the services in the future. These volunteers each have requirements to maintain the confidentiality of your information. 

Community Assistance Friends Enterprise constantly seeks to improve its operations and service offerings. CAFE aggregates data from the information we collect and store to provide overall statistics such as the number of volunteer hours provided or to help us understand our clients’ input, needs, and satisfaction levels. CAFE may share aggregate data, without personal information, with third parties to report on trends and results.

Except as otherwise noted in this privacy policy, Community Assistance Friends Enterprise does not sell, rent, trade or share your personal information without expressly providing notification to you at the time you provide the information.

Mail and Email Communications

Periodically, Community Assistance Friends Enterprise sends out mailings and emails pertinent to our offerings and operations, including information on services, events and solicitations for financial support. You can subscribe and unsubscribe to receive this information at any time. 

Third-party Providers

Community Assistance Friends Enterprise uses third-party providers to perform functions on our behalf, such as marketing, event sign ups, credit card processing, etc. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that personal information.

Social Networks, Other Communications Forums, and Links to Other Sites

Community Assistance Friends Enterprise’s website may provide links to external sites and social networks, such as Facebook.com, LinkedIn.com, Vimeo.com, and Twitter.com. These links and any other chats, blogs, conferences or social networks that may be hosted by CAFE are public and not private communications. Please be advised that the practices described in this privacy policy do not apply to information gathered through these other web sites. CAFE has not endorsed, reviewed, screened, or approved the content of these communications. CAFE encourages you to be aware of when you leave this website and to read the privacy policies of each and every website that you visit.

Emergency Situations

Community Assistance Friends Enterprise may use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on CAFE or the website; (b) protect and defend our rights or property, the website or our users; and (c) act under emergency circumstances to protect the personal safety of CAFE, our affiliates, agents, the users of the website or the public.

You may contact us at info@CAFEHelp.org to correct or update personal information that you have previously provided to us or to request your personal information to be deleted, which we will do consistent with any laws and regulations. If you request deletion of your personal information, Community Assistance Friends Enterprise will use commercially reasonable efforts to honor your request, but please note that we may be required by law to keep such information and not delete it (or to keep the information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). For more information about our Document Retention Policy please contact info@CAFEHelp.org.

Governing Law/Assignment

Our website is published in the United States. The laws of the Commonwealth of Pennsylvania shall govern in any and all disputes, including privacy or defamation issues or other concerns.

Contact

If you have any questions or comments about this privacy notice, please contact us at info@CAFEHelp.org.

Last Updated: June 8, 2020